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Introduction

Roundtables 2009
November 4-5, 2009


The Princeton Club Of New York, 15 West 43rd Street, New York, NY 10036
FSO Knowledge Xchange (FSOkx) is pleased to host exclusive focused forums to explore the trends, opportunities, challenges, solutions, and best practices for enterprise business process management post the financial crisis. The forums/roundtables will cover discussion areas specific to insurance operations on day one and banking and investment services operations on day two.

Day One - “Navigating the New Reality within Insurance Operations”
Date: Nov 4, 2009
Time: 4:30 PM – 6:30 PM (followed by a cocktail hour)
Venue: The Princeton Club Of New York, 15 West 43rd Street, New York, NY 10036
   
 

Day Two - “New Economics of Business Operations within Banking and Capital Markets” : Core Competency Innovation
Date: Nov 5, 2009
Time: 4:30 PM – 6:30 PM (followed by a cocktail hour)
Venue: The Princeton Club Of New York, 15 West 43rd Street, New York, NY 10036
   


The roundtables will incorporate specific subject areas:
  • The types of Key Performance Indicators (KPIs) that are reported and monitored
  • Best practices to achieve efficiency in operations that has impact on revenues, cost, cash flow, customer satisfaction, market share, risk management, regulatory compliance, etc.
  • The importance of different levers of change, such as people, process, technology, information etc to achieve the desired business outcome
Who will be attending the roundtables?
Senior management and industry executives involved in operations, technology, and other business areas of Insurance companies, Banking, and Investment Services companies. These are must-attend forums for decision-makers and implementers from -
  • Insurance (Nov 4, 2009)
  • Banking and Investment Services (Nov 5, 2009)
 

Event

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