New Research on GRC and the Impact of Technology
July 25, 2012
The consumerism of IT continues to change how financial services organizations do business and interact with customers as people become increasingly dependent on tools and technologies such as smart phones, cloud computing, social media, and instant messaging for everyday communication, collaboration, and work.
Financial services organizations have a wide range of technology choices to interact with their customers anytime and anywhere and many have widely deployed these tools for client servicing, product/service marketing, information dissemination, and efficient business process management beyond traditional office and network boundaries. However, a number of regulatory challenges must be identified and managed to fulfill Governance, Risk and Compliance (GRC) requirements.
FSOkx’s upcoming report "Collaborative Technologies and the Impact on GRC: Balancing Risk with Rewards" will explore the impact of new technology on GRC practices. The report will include online survey findings and interviews of senior financial services executives to evaluate the strategies and policies that banks, capital markets, and insurance firms have implemented to meet the GRC challenges of new tools and technologies.
We invite you to participate and contribute your thoughts by filling out this short survey. You’ll receive an Executive Summary of the survey results as our thank you for participating. I’ll be reaching out to some of you for one-on-one interviews. Please know that all your responses remain anonymous and in strictest confidence.
Managing Editor, FSOkx