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ITO & BPO Convergence
New York, June 7, 2012
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Kapil Jain- VP and Business Unit Head for Banking, Financial Services and Insurance, Infosys

Description

Kapil Jain, vice president and business unit head of Banking and Financial Services at Infosys, shares his insights on the evolving neo-sourcing model of integrated ITO and BPO within the financial services industry, the client/vendor relationship, and the importance of effective data management.



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