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"The quality of insights and information of the report developed by FSO team helped us tremendously to understand the pain points, market gaps that existed within the GRC technology market. By highlighting successful strategies to gain competitive edge, the report facilitated simple and easy decision making."

"FSO’s quarterly deal analytics and vendor analytics report provides us a good overview of the industry trends and competitive landscape for business process outsourcing at functional levels. It helped us to assess our current offerings and develop a roadmap to further enhance our offerings, gain competitive edge and penetrate new markets."

"….because of their far-reaching membership community, for our research the data sample was collected from all geographies, designations, and market segments. This helped us to get a global picture of the whole industry and helped us to formulate an effective global marketing strategy for our services."

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Outsourcing Deal Analytics: Q1 2013

May 20, 2013

The large number of regulations imposed on the financial services industry in 2012 has led to a deluge of uncertainty and a more cautious approach toward outsourcing that continues in the beginning of 2013. Many organizations are delaying making a decision on whether or not to outsource.

2012 Annual Outsourcing Deal Analytics Report

March 26, 2013

2012 has been one of the most challenging years for the financial services industry. Sweeping reforms, economic turbulence in the U.S. and the EU and scandals such as Libor and money laundering by Standard Chartered Bank are making headlines for all the wrong reasons. Investor confidence is shaken and these events have severely impacted financial firms’ profits and performance post-crisis. Financial services organizations are responding by continually transforming their processes and business models to stay ahead of their peers.

Outsourcing Deal Analytics: Q4 2012

February 13, 2013

The financial services industry is undergoing a major transformation as firms change their approach in providing enhanced operational value to clients.

Outsourcing Deal Analytics: Q3 2012

December 11, 2012

Global economic crises, market volatilities, competition, high customer expectations, and scrupulous investigation by government regulators have made operations more difficult for financial services organizations in recent years.

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