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Panel Discussion: Governance and SLAs in Sourcing Cloud and Other Innovative Technologies in the Multi-Vendor Environment
New York
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Bill Mitchell - Director , Platform Services, Deutsche Bank
John O'Brien - Executive Director, IT Administration , Morgan Stanley
Ken Adler - Partner, Loeb & Loeb
Aron Miodownik - CEO, Cambrian Associates


Issues such as service level agreement (SLA) compliance and performance measurement become even more critical when managing multiple vendors. As multi-sourcing increases and the outsourcing environment becomes more complex, financial institutions need to rethink their governance and risk management processes.

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