To drive growth in today’s global economy, financial services organizations must innovate their business to improve customer service and operational agility. BPM software helps FS firms capitalize on new growth opportunities – and overcome on-going industry challenges – through fast and effective process improvement. Creating a high-value BPM program starts with building the business case, attaining organizational consensus, selecting your first process, and achieving rapid deployment.

Chicago Mercantile Exchange (CME) Group, the global financial exchange, offers a great example of how to start a BPM program right. Rapidly delivering new products to the market is central to CME Group’s industry leadership. With more than 300 new products and services introduced last year, improving its cross-functional New Product Introduction (NPI) process was considered highly strategic. Using BPM, CME Group is streamlining process execution, coordinating hand-offs and accelerating market delivery. CME Group piloted the solution using BPM in the cloud, and then leveraged the competencies gained to deploy the improved NPI process on-premise.

Who will benefit?
  • COOs, CIOs, CAOs, Strategy Heads
  • Procurement Executives
  • Operations Managers
  • Lean and Six Sigma Experts
  • Process Re-engineering Executives
  • Process Owners
  • Technology Officers
  • Master Black Belts and Black Belts
  • Innovation Leaders
  • Deployment Leaders, Deployment Champions
  • Risk and Compliance Officers
  • Performance Measurement Officers
  • Front, Middle and Back Office Operations Managers


John Verburgt
Director, Business Process Management

CME Group

Brian Toba
Director of Software Engineering

CME Group

Samir Gulati
Vice President Marketing

Appian Corporation

Listen to Webinar
Download Whitepaper

Follow us on

Contact Us

FSOkx Events Manager
Phone: 646-791-4511